Privacy Policy
Us, briefly
Eden Locksmith Hayward is an independent shop in Hayward, CA, and covers Hayward & the unincorporated strip beside it. This page describes edenlocksmithhayward.com and the job records it produces. One shop, one dispatch, no leads bought or sold.
The estimate quiz
It is the only form on the site and it asks for a name, a phone number, the neighbourhood, an optional email if you want the figure in writing, and a short description of the lock. Nothing else here collects personal details.
Two things ride along automatically: the page the request came from and any campaign tag in the link. They stay with that job and explain where it came from.
Telephone
(510) 876-9668 is a tracking line on Twilio, forwarded to dispatch. The carrier logs the calling number, the time and the duration of the call; the conversation passes through and is not recorded. We use those logs to call back after a dropped call and to see which pages actually ring the phone.
Online booking
The booking button hands you to Nexfield (nexfield.pro), the scheduler this shop runs on. Name, number, address and the slot are entered there under Nexfield's own terms, and come to us as a booked job. Everything there is available by phone as well.
Cookies and counting
There is no consent banner here because there are no cookies. PostHog counts visits in cookieless mode; replay and automatic click capture are both off. Four events are recorded — page opened, phone tapped, booking tapped, quiz submitted — each with the page it happened on.
Blocking us-assets.i.posthog.com removes you from that count and changes nothing about the site. There are no advertising or retargeting tags on any page.
Calls and texts
A number given here is consent to be contacted about that job: the price and window confirmed, the technician named, the van announced. Service messages, never marketing. Carrier rates apply, and STOP ends texts straight away.
Who else handles it
The carrier, Nexfield, our dispatch, and — only when you pay by card — the processor in the technician's terminal. No one else receives any of it.
Nothing is sold, rented, traded or handed to another locksmith. There is no list here for you to be added to.
How long, and how to end it
Job records last while the warranty is live and while tax and lien rules require them; key codes tied to an address are kept only while the job is open. For a copy, or for deletion, email info@edenlocksmithhayward.com.
California residents can require us to disclose, to delete, and to confirm that nothing has been sold or shared — CCPA as amended by CPRA. Same address, or (510) 876-9668. Asking has no effect on the service you get.
Children
A service site for owners, tenants and drivers, not for children; we do not knowingly collect details from anyone under 13.
Revisions
This page is rewritten when a fact behind it changes and the date below moves with it. Earlier versions are not archived publicly.
Contact
Questions come to info@edenlocksmithhayward.com or to (510) 876-9668. Last updated: January 2026.